FAQs

Absolutely! We have unique processes in place that will educate and help you make informed decisions along the way. We try our best to keep our Works not to digress our Words.

 

On average, we shoot for a six to eight week turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.

On average, the design and build process takes between 8-12 weeks. There are many variables involved that can influence the length of the project including:

  • The size of the website
  • The complexity of the design
  • Any advanced features you need
  • When your content is ready
  • Our current client design schedule
  • Your timely feedback and input on our work
Nope! We work with clients all over the world. Our whole team works remotely, allowing us to find the absolute best team for our business.
Usually that is you. You are the expert on your business, so it’s usually best if it comes from you. If you need help, we have a copywriter on our team who can help clean up or write original content for you at an additional cost.
Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website looks great on a variety of devices.
Yes! We love it when our clients take control of their website and learn to manage it on their own. We’ll provide you with a set of comprehensive video tutorials to help you learn your way around, as well provide you with a training session to help get you on your way. (Note: We love to answer your questions!)
We can! We provide on-going support for many of our clients. Check out our WordPress Support Packages.

The short answer: Our prices depend on so many factors, it’s impossible to say in one sentence. Avoid any web developer who can answer this question without a long talk.

The long answer: To get a better idea of the cost of what you want to build, give us a quick phone call. We’ll ask you a few questions about the nature of the site, what sort of interactivity the site will have, your graphic design needs, etc. Then we’ll be able to give you a ballpark figure. If you’re still interested, we’ll come to your place of business and come up with a firm quote.

If you talk to a web developer who gives you an instant quote, run away! Imagine telling someone you want a car and having them immediately giving you a price for that car. Any fair and honest car salesperson would want to know the make, model and engine type of the car you’re looking to purchase, right? The same goes for building web sites. Depending on the features you want for your web site, the cost can be anywhere from a few thousand dollars to a few million.

Before we begin working together, we’ll usually have an initially chat on the phone or via Skype to discuss the project. Once we get started, most of the communication will take place over email.

This makes the process a lot easier as we’ll have all of the information saved and can come back to it later. Once we’ve finished the project, we will book in your 1hr digital marketing training session.

Yes, we split the payment into two. The first 50% is usually taken once you have seen the mockup of your homepage and you’re happy to move forward. The following 50% is taken 30 days after this.

It really depends on what type of website you want. We’ll be able to discuss this on our discovery call before we start working together. Depending on which package we agree on we could need…

  • Images of you and your team
  • Images of your workplace
  • Content for the website e.g. text, PDFs etc
  • Staff Profiles
  • Any Videos you would like adding to the website
  • Login details to your existing website

Some of this might already be on the existing website, in which case it can be transferred over to the new site.

Not found your questions? just ask us

We are your partners, not just your ‘developers’ so you can rest assured that we will work with you to design, deliver and support high-performing web solutions that grant you a significant business advantage.